Our mission is to make your experience with the Perfect Grape Wine Club wine club fun, interesting and educational by selecting the best possible wines at the best values, made by fascinating and passionate people throughout the world. Some wise old sage said, “Wine gives you the boldness to dream.”

Questions
Now and again, you are bound to have questions about your order or your shipments, so please contact Customer Service toll-free at 877-339-WINE (9463) (Monday-Friday, 9:00 A.M. to 5:00 P.M. P.S.T) or anytime at customerservice@perfectgrape.com
And I thrive on feedback from our show (especially the flattering kind) so if you love the Perfect Grape Wine Club wine club or have any suggestions for us, please shoot me a note directly at feedback@perfectgrape.com

Returns
Like most of us, wine is sensitive and fragile and needs the right attention and packaging. We take great care to package your wine shipment appropriately so that it doesn’t arrive grouchy or disheveled. If your shipment appears damaged and leaking, please refuse shipment, and instruct the delivery person to return it, and contact us for a replacement.
Furthermore, if you detect problems with the quality of the wine, just get on the horn or email us and we will replace the wine for free with our apologies and a song.

Terms
It is all very easy. Just sign up for the Perfect Grape Wine Club, celebrate each day with the wine you are sent, and if you find a few favorites, you can reorder at the click of a button or on the phone.
But yes, we have lawyers, and they want to make us follow the rules, even at our stage in life, so here they are:

• You must be 21 to join Perfect Grape Wine Club and purchase wine.
• Someone over 21 must be present to sign for and receive the wine. A work address is often a more reliable place to receive wine since UPS will not leave wine at a home address without a signature from someone over 21.
• Your credit card (American Express, Discover, MasterCard, Visa) is charged a few days before shipment. You pay for wine, shipping and any state tax. There is no membership fee.
• You receive an email alert when your wine ships so you know when to expect it.
• You can call and cancel your membership at any time. If your order is already in process, your membership will be cancelled for the next shipment.